Refund policy

At Campvora, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

1. Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in original condition

• Must include original packaging and tags

• Proof of purchase (order number or receipt) is required

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Perishable goods (e.g., food, supplements)

• Used personal or health items

• Customized or personalized items

• Sale or clearance items (if applicable)

3. Refunds

Once your return is received and inspected:

• We will notify you of approval or rejection

• If approved, your refund will be processed within 5–7 business days

• Refunds will be issued to your original payment method

4. Exchanges

We only replace items if they are:

• Defective

• Damaged

• Incorrect item received

For exchanges, please contact us within 48 hours of delivery.

5. Return Shipping

• Customers are responsible for return shipping costs, unless the item was defective or incorrect

• Shipping costs are non-refundable

• We recommend using a trackable shipping service for returns

6. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again

• Contact your bank or payment provider (processing delays may occur)

• If still unresolved, contact us at eparrilla0311@gmail.com

7. Contact Us

For questions about returns or refunds:

📧 Email: eparrilla0311@gmail.com